It takes days and sometimes weeks to hunt for the right furniture and accessories that coordinate beautifully in creating dream homes...
Let your competition and not you be sold everything you need in just a few minutes in a single store.
The salespeople who call themselves designers as they offer “free” whole house design packages are often encouraged by store managers to move whatever’s not been selling in that store. I’ll be representing your interests instead of the store’s.
Don’t let your “free” lunch cost you tens of thousands of dollars worth of vacancies in your vacation rental.
As an experienced coastal designer, I'm familiar with the way different cameras, printers and monitors render colors differently, often distorting them drastically...
You’re unlikely to receive those “lovely sage green chairs” that would go so well with your sofa.
Even my portfolio photos on this website look drastically different on different computer or cellphone monitors (try it).
It’s also often the case that print and online catalog images are altered by graphic artists to look prettier, I’ve been disappointed way too many times upon seeing the actual products.
The most recent online catalog disaster I’ve witnessed occurred when a catalog was shoved in front of a client at Rooms to Go. He loved an apparently gorgeous coffee table set and impulsively ordered it when the saleslady exclaimed “That’s lovely!” But when the furniture arrived it looked unattractive with a cheap-looking cardboard-like finish. It’s only been a few months and it already has scuffs and stains in his vacation rental.
Let your vacation renters feel valued and welcomed upon check-in when they're briefly but warmly greeted personally (excluding very high-end luxury home renters who may want privacy and may not have let Airbnb disclose their identity, or guests who tell me they're not sure of their arrival time.) I answer guest questions almost immediately instead of on the 'next business day'...
Asking for guests to leave reviews feels right when the guests tell me they’ve had a great vacation, feeling appreciative of everything I’ve done for them. During my welcoming greetings, I briefly include the best local tips and recommendations to ensure all guests love their stay. When the guests connect with me as such on some personal positive note however briefly, they tend to almost never ignore my review requests. Whenever I need or expect something from others, I first try to give more than the amount I expect. This almost never fails for me.
When it comes to cleanliness, I ensure consistent great results with reliable local cleaning crews. Please see ‘compliments’ here, such results are due to the way I meticulously inspect all homes after the cleaners get done, never letting guests find anything dirty or untidy. I make sure that the guests find everything in the condo in working order as I carefully check every light bulb, all appliances, TV’s etc.
When the home or appliances need to be maintained or repaired, let me always save you money by comparing quotes from different local businesses or individuals. Don’t get gouged by the high fixed rates of the dedicated maintenance crews employed by most vacation rental management companies.